The Best Range, The Best Brands www.cooldrive.com.au
Automotive Imports Pty Ltd”, ACN 005 378 727, ABN 29 005 378 727 (“CoolDrive”) takes all reasonable steps to implement processes and procedures to
Personal Information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Law).
Site means http://ishop.cooldrive.com.au/
Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:
CoolDrive collects Personal Information about Clients and potential Clients in order to provide the Clients with the services they have requested. If this
information is not provided CoolDrive may not be able to provide Clients with requested services.
CoolDrive endeavours to collect Personal Information from Clients directly. Information CoolDrive obtains from third parties or publicly available information is
limited to circumstances where the Client has consented whether that be expressly or impliedly.
Personal Information CoolDrive collects includes a person’s first and last names, email address, business name and any other Personal Information supplied
CoolDrive collects, holds, uses and discloses the Personal Information to deliver and improve the services CoolDrive provides to Clients. Generally, Clients
are only obliged to provide CoolDrive with information necessary for CoolDrive to provide services to the Client. However, if Clients do not provide CoolDrive
with certain types of Personal Information CoolDrive may be unable to provide the Client the services they have requested.
CoolDrive collects information from the Site and from CoolDrive’ interactions with the Clients. This information is all held in digital format only.
If a Client would like to access or correct Personal Information that CoolDrive holds about them, please contact the relevant office of CoolDrive.
The Client will need to identify themselves to the reasonable satisfaction of CoolDrive before CoolDrive will provide the Client with Personal Information
about an individual which CoolDrive may or may not have in its possession.
If a Client has a complaint about CoolDrive’ collection or use of Personal Information pertaining to that Client, then the Client is requested to contact
CoolDrive at first instance.
If after investigating the Client’s complaint and reporting to the Client about an alleged breach of the Australian Privacy Principles and reporting the results of
CoolDrive’ investigations to the Client, the Client is not satisfied, then CoolDrive requests that the Client consult:
The Australian Information Privacy Commissioner
GPO Box 5218
Sydney NSW 2001
Telephone: 1300 363 992
A complaint form can be found at:
CoolDrive takes reasonable steps to ensure that parties that provide CoolDrive with necessary services for website hosting and database administration act
in accordance with the Australian Privacy Principles and have signed undertakings for their staff relating to confidentiality. CoolDrive also use only
recognised service providers who use enterprise level software with up to date SSL Encryption.
Where practical and reasonable to do so, CoolDrive provides Clients with the opportunity to use pseudonyms in relation to information Clients provide to
CoolDrive. Where appropriate CoolDrive will provide Clients with the option to interact anonymously.
CoolDrive only collect Personal Information about individuals by lawful and fair means.
Where possible, CoolDrive notifies the Clients when CoolDrive is collecting Personal Information about the Clients, the use of which is subject to this Privacy
CoolDrive takes reasonable steps to protect the Personal Information CoolDrive holds from misuse and loss and from unauthorised access. Further,
CoolDrive takes reasonable steps to destroy or permanently de-identify Personal Information if it is no longer needed for the purpose it was collected.
CoolDrive takes reasonable steps to ensure that the Personal Information CoolDrive collects, uses or discloses is accurate, complete and up-to-date.
CoolDrive takes reasonable steps to safeguard the disclosure of Personal Information from third parties, contractors and staff. CoolDrive has up to date
procedures and policies relating to information technology as it relates to staff and strive for best practice in this area.